![]() Run this command as an admin: sc.exe config npcap start= disabled. ![]() Disable the Npcap driver service To disable NpCap:.With the new version 2.4.1 and above, we have replaced winPcap with NpCap. If the commands are successful, perform a new installation of Fing Desktop. Type the start service command: sc start Fing.Agent.Type the stop service command: sc stop Fing.Agent.Type 'cmd' to bring up the Command Prompt.If restarting your PC does not resolve the issue: Confirm that you are on the most up-to-date version of Fing Desktop.Open Fing desktop again and check if the issue persists.Delete the network identified by Fing Desktop from Fing Mobile App or Fing Web App.This will load up all features and Fing desktop Discovery Corrupted Enable Fing Desktop in the Full Disk Access and Files and Folders sections.Under the App tab, turn on Launch Fing at bootĬheck the MAC settings if required permissions are enabled for Fing Desktop.Open Fing Desktop from here To minimize the system tray settings: If you have, complete the following steps: WindowsĬheck your system tray on your PC if Fing Desktop is running in the background. Click Manual and manually enter the product details for the deviceĬonfirm you have the latest version of Fing Desktop.Alternatively, there is a web address under the QR code go to this web address in your browser. Click Automatic and scan the QR code from your device.This will bring you to the Improve recognition page.Scroll down to Did Fing get it right? and click the red No button with the thumbs down.From Overview, click the Devices tab on the left sidebar.Under the App tab, turn on Disable Hardware Acceleration.From Overview, click on your username in the bottom left of the toolbar.You can disable this utilization but maps will not work on Fing Desktop. It is used seamlessly by our UI framework to render pages and graphics. Fing Desktop consumes a high percentage of CPU/GPUįing desktop may use CPU or GPU. Copy and paste the text into your reply e-mail to Fing. Attach both compressed files to your ticket or e-mail response to FingĬopy and paste the following URL into your browser.Compress all files inside the Service Log folder and follow the same process as above.Back in Fing Desktop, click on the second folder Open Service Log Folder.When the folder opens, you need to compress and share the log.log file (titled 'log' - all lowercase).You need specific files from each of these folders. This will display two folders to open.From Overview, click the Fing Desktop version at the bottom left of the screen.The output of commands: ipconfig and route print from the command line.To isolate the issue, check what the health check says and share a screenshot and/or report with Fing. What Operating Systems (OS) is Fing Desktop compatible with? My device was not recognized 100% accurately Fing Desktop consumes a high percentage of CPU/GPU
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